Welcome to
3C Customeraization Technologies
Harnessing Interactions for business, to create enhanced Customer Experience (CX)
Consult, Create & Connect with Customers
using AI and Technology
At 3C Customeraization Technologies, we focus on harnessing interactions to empower businesses in delivering enhanced Customer Experience (CX). By leveraging the latest in AI and tech, we help brands consult, create, and connect with their customers in meaningful ways, transforming interactions into opportunities for growth.
Segments We Cater Too
Customer Experience (CX) is at the heart of everything we do. We focus on understanding customer interactions across all channels—ensuring that businesses not only hear their customers but truly engage with them. Whether it’s analyzing social media conversations or optimizing customer service by efficiently managing customer interactions, we help businesses elevate every customer care interaction into an opportunity for growth. Our solutions empower brands to listen attentively, respond proactively, and continuously evolve based on real-time customer feedback, making customer care a strategic driver of CX excellence.
Our Products
InterActions
Optimizing Customer Experience with Automation
Turn every customer interaction into valuable insights that drive improved customer experience. Leverage automation to analyze and understand customer needs, sentiments, and feedback. Our platform empowers businesses to optimize communication strategies and foster long-term relationships. Enhance overall satisfaction and business growth through smarter, data-driven decisions.
Quality Assurance Platform
Enhancing Quality Through Seamless Assurance Systems
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Ensure that every customer interaction meets the highest standards with our seamless quality assurance systems. Gain in-depth insights into performance with automated evaluations and actionable feedback. Our advanced systems streamlines the audit process, ensuring consistency and reliability. Focus on continuous improvement to deliver flawless customer experiences at scale.
Trademark Infringement Solutions
Trademark Detection for a Secured Brand Identity
Protect your brand by tracking and analyzing trademark infringements across various platforms. Our tool identifies unauthorized use of your trademarks and provides detailed insights through customized dashboards. Monitor infringement severity, location, and type of profiles involved for effective action. Stay proactive and safeguard your intellectual property with comprehensive infringement analysis.
Our Story
Founded in August 2023, 3C Customeraization Technologies is committed to transforming the way brands interact with their customers. Specializing in products and solutions that enhance customer interaction, we help businesses improve both perception and experience.
Based in Mumbai, with tech operations in Bangalore and Navi Mumbai, we offer cutting-edge SaaS solutions tailored to boost brand engagement and customer satisfaction.
At 3CC Tech, we believe that every customer interaction is an opportunity to strengthen a brand's identity and deepen customer loyalty. Our mission is to empower businesses to build lasting, meaningful relationships with their customers by delivering exceptional experiences.
Our Mission
At 3C Customeraization Technologies, we transform customer interactions—conversations, feedback, and queries—into actionable insights that enhance services and drive business growth. By capturing, analyzing, and learning from every touchpoint, we optimize processes, identify trends, and enable data-driven decisions for continuous improvement and exceptional customer experiences.
Our Founder
Vernon Fernandes
Founder
Recognized as a subject matter expert in Customer Experience (CX), with extensive expertise in social listening, analytics, and ORM. He has over 24 years of experience setting up process, designing and implementing marketing analytics solutions that address business KPIs for various clients.
Join Our Team
Join 3C Customeraization Technologies
At 3C Customeraization Technologies, we believe that innovation and expertise drive exceptional customer experiences. We are always looking for passionate individuals who are eager to shape the future of Quality Assurance, AI-driven automation, and customer interaction management.
Join us in transforming how businesses connect, engage, and grow.
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